Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real-world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionises connection, belonging, and travel. You can expect to:
- Collaborate with multiple team members to achieve project milestones
- Communicate with stakeholders across different teams to provide project updates
- Seek and provide feedback throughout the internship
- Actively participate in and contribute to the Service Supply team and broader Airbnb community
Your expertise:
- Students currently in a Master’s program, with a strong academic background (engineering, business, or similar) and at least 3 years of higher education completed.
- Previous experience in partnerships, account management, or any customer-facing role is a plus.
- Strong interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
- A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source, engage and close successful leads.
- Highly organized, with the ability to manage multiple conversations and leads across various platforms.
- Clear and positive communicator, both verbally and in writing, with an authentic voice.
- Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
- Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
- Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
- Local knowledge of the London market and its service offerings.
- Must be located in London and have work authorisation. This role is not eligible for relocation support or visa sponsorship.
