Looking for a part-time retail job where you can express your creativity, develop customer service skills, and work for one of the world’s best-known fashion retailers? Urban Outfitters is recruiting Sales Associates across the UK, offering the opportunity to gain hands-on retail experience in a collaborative and creative environment. Whether you’re looking to build workplace skills alongside your studies or begin a career in retail, this part-time opportunity provides training, support and opportunities to develop.
About Urban Outfitters
Urban Outfitters is a global lifestyle retailer that celebrates creativity, individuality and self-expression through fashion, music and culture. With stores across the UK and as part of the wider URBN family of brands, the company creates inspiring retail spaces where employees are encouraged to share ideas, learn from one another and contribute to a positive customer experience.
The business values collaboration, communication and inclusion, providing an environment where people from different backgrounds can thrive while developing new skills and confidence.
The Role
As a Sales Associate, you’ll help create an engaging shopping experience by welcoming customers, offering product knowledge, and supporting the day-to-day operation of the store. You’ll work closely with colleagues to deliver excellent customer service while helping maintain the visual presentation and smooth running of the shop floor.
Urban Outfitters encourages learning through hands-on experience and its Peers Training Peers approach, giving you the opportunity to build confidence, strengthen your retail knowledge and develop valuable workplace skills.
Key responsibilities include:
- Providing friendly, authentic customer service and building genuine conversations with customers.
- Creating an enjoyable and welcoming atmosphere throughout the store.
- Working collaboratively with colleagues to support daily store operations.
- Operating tills, fitting rooms and stock processes accurately.
- Maintaining high standards of merchandising, presentation and housekeeping.
- Following all health, safety and loss prevention procedures.
Company Culture
Urban Outfitters fosters an entrepreneurial and collaborative culture where creativity, communication and teamwork are encouraged every day. The company is committed to diversity, equity and inclusion, creating an environment where everyone feels respected, valued and able to contribute. Employees are supported through ongoing learning opportunities and are encouraged to grow both personally and professionally.
Benefits and Perks
- Up to 40% employee discount across URBN brands.
- Employee Assistance Programme supporting mental, physical and financial wellbeing.
- Life Leave, providing an additional day off for important life events.
- Discounted gym memberships.
- Season ticket loan and Cycle to Work scheme for eligible employees.
- Private Medical Insurance for eligible employees.
- Learning, development and career progression opportunities.
- Access to employee events, programmes and wellbeing resources.
Requirements
To be successful in this role, you’ll ideally have:
- A positive attitude and willingness to learn.
- Strong communication and teamwork skills.
- An interest in fashion, retail and the Urban Outfitters brand.
- The ability to deliver excellent customer service in a fast-paced environment.
- Previous retail or customer-facing experience is beneficial but not essential.
- Awareness of local trends and customer preferences is an advantage.
If you’re looking for a part-time retail role where you can develop your skills, work with a supportive team and gain experience with a leading global fashion brand, this could be the opportunity for you.
Click Apply Now, and you’ll be taken directly to the Urban Outfitters careers website, where you can browse the latest Sales Associate opportunities and submit your application.
