Build valuable retail experience with one of the best-known names in sports fashion. As a part-time Store Colleague at JD, you’ll welcome customers, help them find the right products and keep the shop floor looking its best. You’ll join a fast-paced and supportive store team, gaining practical experience in customer service, sales, stock management and daily retail operations. This opportunity could suit students and anyone interested in developing their skills within a growing international retail group.
About JD
JD is a leading sports fashion retailer offering footwear, clothing and accessories from some of the world’s most recognised brands. The wider JD Group operates an expanding portfolio of retail businesses in the UK and internationally.
The company continues to invest in its stores, digital services and people. Its priorities include putting colleagues first, understanding customers, encouraging innovation and maintaining high operational standards.
The Role
As a Store Colleague, you’ll help create an enjoyable and welcoming experience for customers throughout their visit. You’ll work alongside the wider store team to answer questions, locate products and keep stock and displays organised.
The role combines customer service with practical shop-floor responsibilities. You’ll also learn how to use in-store technology, support sales opportunities and contribute to the smooth running of the store.
Typical responsibilities include:
- Welcoming customers and offering friendly, confident assistance.
- Helping shoppers find suitable products, sizes and options.
- Using in-store devices to check stock availability and provide product information.
- Replenishing stock and ensuring popular products remain available.
- Keeping displays fresh, organised and aligned with JD’s presentation standards.
- Supporting till operations and other day-to-day store activities.
- Maintaining a clean, tidy and safe shopping environment.
- Following company procedures, safety requirements and store guidelines.
Company Culture
JD aims to create a workplace where colleagues from different backgrounds feel valued, respected and able to contribute. Teamwork, customer awareness and a willingness to learn are important parts of the store environment.
Colleagues are encouraged to take ownership of their development, build new skills and explore progression opportunities across JD Group. The business also focuses on digital innovation, operational excellence and creating positive experiences for its customers.
Benefits and Perks
- Incremental holiday allowance.
- Staff discount on qualifying purchases across participating JD Group stores and websites.
- Exclusive colleague bicycle discount scheme.
- Discounted gym membership.
- Training and personal development opportunities.
- Access to apprenticeships and accredited qualifications.
- Opportunities to develop and progress within JD Group.
Requirements
You should have:
- A positive and enthusiastic approach to customer service.
- Confidence speaking with customers and offering assistance.
- Strong communication and teamwork skills.
- A willingness to learn new tasks and develop your retail knowledge.
- Flexibility to work different shifts, including evenings, weekends and busy seasonal periods.
- The ability to work effectively in a fast-paced store environment.
An interest in JD’s brands, products and current trends would be beneficial. A proactive attitude, attention to detail and motivation to progress within the business are also desirable.
Click Apply Now to head to JD’s careers website, review the full Store Colleague opportunity and submit your application directly to JD.
