Changing the world through digital experiences is what Adobe’s all about. We give everyone – from emerging artists to global brands – everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours!
Join Adobe as an Intern and dive into an experience that’s all about learning, growing, and making an impact. This isn’t just an internship – it’s your gateway into the world of cutting-edge technology, innovation, creativity and learning how a global company operates behind the scenes, you’ll gain real-world insights and hands-on experience that will set you up for success.
What you will do
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Work with Customer Success Managers, account teams and partners to ensure that customers are using the solutions effectively and achieving their goals
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Highlight specific solution resources and tools available to customers to help them get the most out of what we offer
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Assist in identifying and assessing health and renewal risks for customers
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Assist with issue and support escalations as needed
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Assist with Customer Adoption/Value events
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Adhoc internal admin / reporting tasks to support running the business
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Work collaboratively on internal initiatives to raise the bar and improve best practice across our team
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Help identify and elevate success stories from our Customer Success function
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Assist with issue support escalations as needed
What you need to succeed
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Positive Growth Mindset with confidence to share ideas and collaborate
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Creative, curious, critical problem solver that is customer-centric
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Must have high ethics, integrity, and humility with a desire to operate as part of a team.
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Diligent, organised, and able to handle multiple projects/tasks & ability to work independently
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Advantageous if you speak another language (German, French, Italian, Spanish, Nordic languages)
